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Zoho Meeting – nifty tool, free for one-on-one conferences

zoho-meetingI’m always happy to write about Zoho. It’s an amazing company that’s run by an amazing entrepreneur I’d love to meet one day. And the company is like an iceberg. The tip you see in the US is very small, but the the company has a big, competent, and productive staff in India.

Before I write about Zoho Meeting, I’d like to reiterate an earlier post about Zoho support. I’m doing this because Zoho’s approach should be studied by others; it should be their model for what support should be. Even though most of their software is free for small business use, Zoho always answers support emails, and even feedback emails where you can suggest things they can do to improve their software. Contrast that with what you’re used to at Amazon, which for years hid their contact information so you couldn’t complain about an order done wrong. Or LinkedIn, where I had to write to Reid Hoffman before I got an answer to a support question.

First, let’s discuss the problem this service resolves. If you’re demonstrating a product or service, it’s much more efficient to speak to several people at the same time – from one location. That may not work with vacuum cleaners, but it does for software and software services, because people judge these by what they see on the screen. As an example, Jason Alba recently did a presentation to over 200 people about social networking.

If you’re going to talk to large groups, GoToWebinar is still the gold standard (for me – but I haven’t yet tried WebEx or Windows Live Meeting). But GTW costs $100/month. If you’re going to do one-on-one meetings, you can use Zoho Meeting at no charge!

Here’s that pesky question again: why?

Some possible uses:

  1. You want to give somebody a sales pitch, and they’re not local.
  2. You want to show somebody who’s not local how to do something on your computer.
  3. You want to show your mother how to open her emails.
  4. Somebody found out you know a lot about computers and they want you to fix their computer – but they live 500 miles away.
  5. You’re working with a team member on a project, and you both need to see the same screen.

How do you use Zoho Meeting?

First thing I like: you can sign on through your Google or Yahoo account. At long last, a company without an ego. They actually realize that Google and Yahoo have more members than they do! And apparently, it doesn’t bother them! Wow! So go to meeting.zoho.com and use your Google ID to sign in. That will bring up a screen from the Google server asking if it’s ok, and if you want Google to remember Zoho as a site you want to use in the future. Once you’re logged in, you’ll get a screen like this – pretty easy to understand!

zoho-meeting-setup2

I’m not going to do a tutorial on this, at least not now, but if you’ve ever done webinars before, or if you just want to try one, give this a shot. It’s easy to set up a meeting and invite somebody to join. You’ll have to download some software, and so will your participant, but it’s not too obnoxious. And then, when the participant joins the meeting, they have a choice of 3 clients for their browser, Java, ActiveX, or Flash. I’ve tested all the combinations, and I think Flash is the easy winner, so try that first. I’ve also tested with Firefox, Internet Explorer, and Chrome – they all work fine.

As you’d hope, Zoho Meeting takes care of resizing the desktop to resolve any conflicts. For example, my host, with 24″ screen, works fine with my participant machine, a laptop with 15″ screen. But you will find that the Flash client works best for different screen sizes.

Whatever you do on your host computer is shown with minimal delays on the participant computer. So it’s easy to do a slideshow, or go through a document or process on your computer.

So far so good, we have video, Houston.

But what about sound? Given today’s technology, I recommend phones for the audio portion, and Zoho provides a service similar to freeconferencecall.com with the video conferencing (this is free, but the call is a toll call – not a problem for participants with unlimtied calling).

Most services also support VoIP. I don’t recommend that, because if your participant doesn’t have headphones, you can get a lot of echoing, which may make the audio unusable. But you may want to try it for yourself, especially if the phone call costs your participant real money. The VoIP call is free even if they’re in Budapest.

If you need to do bigger webinars, Zoho currently supports up to 25 users, and that limit will be increased in the future – I know that because they answered my suggestion email! And this is a company with an amazing track record of really delivering what they promise. The larger sessions will cost you, but the charge is much lower than GTW, and from what I can see the service, while not as feature-rich, is just as good from the perspective of usability and speed.

A final word about Zoho: I managed many software products – word processing, spreadsheet, graphics, and database (and probably others I’ve forgotten). Unfortunately for me, that world went away – Microsoft put everyone else out of business. There’s no WordStar or SuperCalc or you name it to compete with MS products any more – and too bad for the world. And then comes along this unknown (not so much anymore…) company with people who have strange names, and they actually make damn good products that can compete with MS. Terrific word processor, spreadsheet, CRM, and so much more. The sheer volume of their development scope and speed is inspiring. To me, this is the real shock and awe!

Hey, here’s another thought: if you’re out of work and you can’t afford Microsoft monopoly prices, you can write your resume with Zoho Writer. Use Zoho Sheet for your budget, etc. etc. You can do this from library computers, which are widely available, at least in my area. Send your resume using Zoho mail (or GMail – see this blog post about why they are the best), and then keep track of your job search using Zoho CRM or use JibberJobber.com.

sridharThank you Sridhar Vembu, Zoho founder, for showing us how we used to do things before Microsoft ate everyone. BTW, he’s a brilliant blogger. Here’s an example, where he shows very concisely why Amazon can offer cloud computing at far lower margins than Google or Microsoft. Pretty obvious after reading the article. Sridhar’s normal blogging location is blogs.zoho.com/author/sridhar.

Posted in Personal branding.

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Other personal branding blogs you might want to read

twitter-logoShort post tonight about other blogs. In both cases, the blog owners found me – and that’s probably not that easy, since my fame is mostly recognized by that guy who looks back at me in the mirror every morning. And surprisingly, since I’m not very active there, Twitter has been one of my major sources of referred readers.

Personal branding isn’t hard. The techniques I teach are within the grasp of almost everyone. I won’t say that it isn’t time-consuming, but the amount of time you spend on your personal brand is completely under your control.

As you get more experience, you will find some shortcuts. For example, WordPress, which is the software that runs this blog, does a Twitter entry every time I post a blog entry. And Facebook has a Twitter application that posts my tweets to my Facebook wall. So one entry – my blog post – generates “what am I doing” on these social networks, FriendFeed, and probably more, come to think of it. (Click on the links above to see my public profiles on those sites.)

Why do you need to know all this? Because when you’re thinking personal branding, you’re thinking about how to market a product, and that product is YOU. So, for heaven’s sake, please try to do it right!

And here’s what happens: first the great people at blog.brand-yourself.com found me and asked me to write a guest blog for them weekly. Wow, that made me feel good (and generated a blog entry here). But just the other day, a new Twitter friend @jacobshare (Jacob Share) found me, and he’s started tweeting me making suggestions about how I can promote myself better and smarter. That’s good. My product is ME, and I need to let others know why/how Me, Inc. is special.

jobmob-logo1Why is that important? Remember, your goal (if you’ve read my stuff or been in one of my workshops) is to control the Google results on  your name. Showing up on popular blogs helps that! If those blogs are richly linked, that’s even better. It’s all part of your personal search engine optimization program. And at some point, if you keep doing this, your name is going to come up prominently in other searches, like “personal branding.” That’s why it’s important to write comments and maybe guest posts at blogs that are important for your particular subject matter expertise.

Why should you care? If you’re looking for a job, you’ll vastly increase your chance of being found – let’s face it, Craig’s List just ain’t what it used to be. And if you’re selling your services, people will be able to find you because you’ve left a track record as a subject matter expert.

Please check out Jason’s blog at http://jobmob.co.il/ and Brand-yourself’s blog at http://blog.brand-yourself.com (I’ve got a new post there today). There are some other blogs I recommend, which you can find at the bottom of the right column of this blog. You might want to try them all.

My great friend Glen Zamanian suggested I end my posts with a request – and I think he’s got a great idea.

If you find my blog posts useful, or if you have a related success story to tell, please add a comment to the Success Stories section of my blog. Your positive feedback is my only charge!

Posted in Personal branding.

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New blog section – Presentations

I’ve put my PowerPoint/Slideshare presentation on my blog, here.

Short WordPress lesson:

  1. You are currently reading a post. Posts are presented LIFO – Last In First Out. You see the most recent post first on the blog’s home page. Older posts fall off the home page and are available in the archives.
  2. I put the presentations on a page. Pages are shown across the top menu of the blog. The new Presentations page joins “Contact Me, My Personal Home Page.” etc.

If you’re not getting drowsy yet…

Pages can have keywords (tags) and can be assigned to categories. Pages can’t have those, because they’re already too important, and we don’t want them getting the idea that they rule the blog.

OK, now I have to explain keywords and categories. And I should also tell you that WordPress calls keywords tags.

The easiest way to think of this is that pages are like the sections of books – the top level category, like Book 1 or Part 1, 2, or 3. Categories are like the chapters of books, and tags are like the index entries. (Gee, what a thought, we could have used words people already use. No thank you mam (sir), this is the computer world, and we make our own damn lingo.)

This may all seem trivial to you, because it is, but like so much in computing, I never found this simple explanation, so it took me a long time to figure out how all these things suddenly and magically appeared all over my blog. So if you ever decide to create your own blog, maybe I saved you a few hours of searching.

Posted in Personal branding.

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How to use Microsoft Excel and Word to send multiple emails

word-logo

Did you ever consider sending out bulk emails in your job quest? I don’t mean spamming, but rather targeting a few, or maybe even a few dozen recruiters or companies you’d like to work for.

It’s pretty easy to do if you’re using Microsoft Office, but beware: most ISPs put a throttle on your outbound emails (to ensure you’re not a spammer), and that could trigger with as little as 200 emails.

I use the process I’m going to describe to send invitations and thank-you notes to people who attend my seminars and workshops. Once you have the names in an Excel file, it’s really pretty easy.

Note: this description is based on Office 2007. There are differences in earlier versions of Office, but you can do essentially the same thing I describe here.

Another note: you cannot attach files to mail merged documents. Wish you could.

First step, create your data file:

excel-logoI like to put all my contacts in Excel or Access, although you can do this mail merge from you Outlook contacts as well. The latest version of Excel (2007) has a nifty “dedupe” function that lets you weed out duplicate entries in your contact list. I’ve been waiting for that since the late 80s when I did my first direct mail.

I like to separate the first and last names so it’s easy to create something like “Dear ‘firstname.'” If your name data is all in one column, though, you can either forgo this or it’s possible to use Excel text functions to separate the first and last names.

So my Excel spreadsheet looks something like this:

mailmerge-1

You can have as many columns as you want, and you can give them any names you choose. My example is very simple, and I use Column D to keep track of people to whom I’ve sent my presentation.

Second step: create the Word merge file

Next step is to put on your writer’s hat and create your document. Start with or create any document just as you always do. It’s easy to insert merge fields from your Excel data file anywhere in the mail merge email, but don’t go overboard now that you know this! Nothing turns people off as much as an email that says “Dear Walter Feigenson, Walter, we’re happy that you’ve decided that the Feigenson Family is a national treasure for all those people who aren’t Feigensons, Walter.”

So limit yourself to Dear <recipient name>. And don’t use the recipient’s name in the subject line, because lots of spam filters look for that.

Third step: tell Word where to find the data

Here’s how you do it: Click on the Mailings tab in Word. (Click on the image to enlarge, and then use your back button or go back to the original tab to come back here.)

mailmerge-2

The first thing you have to do is to connect the Word document to its Excel data. Click on the “Select Recipients” button, and choose the “Use Existing List” option. This will open the Windows explorer you’ve grown to hate, in a location on your hard disk that only Microsoft could love. Navigate to the location of your Excel file, and click on the file you’ve created with your mail list. You’ll see this lovely piece of Microsoft interface design:

mailmerge-3

While this dialog box is pretty ugly, its power is terrific. In case you didn’t know, you can have more than one worksheet in your Excel file. You might use that, for example, if you were separating mail lists by month, so you’d have one worksheet for each month. If you give the tabs names, they’ll show in this dialog (in place of Sheet 1$). The bottom of the dialog should be checked if you use field names in row 1 of your spreadsheet (as I did – row 1 has fields: first, last, email, and sent preso).

After you’ve selected the Sheet and checked or unchecked the check box, press OK, and you’ll be back in your literary masterpiece.

Fourth step: insert merge fields

(Believe me, this sounds more impressive than it is.) If you want to customize your note, you can put the person’s name in the email, so it becomes Dear John rather than Dear Recipient. It’s pretty easy:

  • Place your cursor where you want the name to be, after the word Dear
  • Click on Insert Merge Field (see screen capture above)
  • Select the field from the following dialog box, which will appear in the Word document as shown to the right of the screen capture

mailmerge-4

mailmerge-5

If you press the Preview Results button in Word, it will replace <First> with the actual name of the first record.

Almost there…

If you’ve already selected the records you want to send emails to, you can now press the Finish & Merge button on the right side of the Word ribbon, where you will get the option to print or email the documents. If you’re emailing, you’ll get the next dialog box, where you have to set some basic parameters for your email:

mailmerge-6

  • Make sure to select the field that has the email address in the To: field. If you followed my example in Excel, this will be Email.
  • Enter a subject line. Think carefully about this, because the subject line is the most important thing in your entire email. Direct marketers spend their whole lifes perfecting this line, because it can have an enormous impact on the open rate of the email. You should avoid any spam-sounding words, like Free (and probably Download…).
  • Select the mail format – for most of you this will be HTML, but you can also send in plain text.
  • Pick the record numbers you want to send – usually this will be All. Word actually has some nice selection options, but it’s easier for most people to simply create the Excel file they want to send.

When you press OK, your emails will start to go out from Outlook. It goes pretty fast! Sent emails will show up in your sent mail folder, as always, so you can double check that they all went out.

That’s it! Except…

You can do the exact same thing with CSV files. What are these? “Comma Separated Values” files are a common file format that is used by sites like LinkedIn – if you export your contacts from LinkedIn (oh goody, another blog article…), they will be in CSV format. Excel reads these without conversion, so everything you see in this post is exactly the same for these files. You can also export Outlook contacts to a CSV file. Many other programs support this file format. BTW, if you look at the file (you can open CSV files in Notepad or Word), you’ll see these are plain text files, that aren’t really comma delimited, but comma and quote delimited. Just thought I’d throw that at you in case you haven’t fallen asleep reading this post.

Posted in Personal branding.

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Don’t just ask for help – offer it too

life_preserverI’ve done dozens of presentations for job support groups. That’s how I got into this whole personal branding thing.

Sometimes people are desperately looking for a lifeline, for hope in their job search. Some people in these groups have been out of work for a long time, many for more than a year. And of course, job prospects right now are bleak.

My message is pretty simple, if you’re looking for a job, you have to make it easy to find you. And I show people how to do that.

Some people take my tips and techniques and run with them. I’ve had several people tell me that they’ve found themselves moving from the back of the pack to the front page on a Google search of their name.

My other message is also simple: YOU can do this. It doesn’t take technical skills, and I’ve already packaged the concepts so you just have to follow my guidelines.

Frequently people ask me for more help. I’d like to help everyone, but I simply can’t. And I’m generally unwilling to help people who don’t first try to follow my instructions. Some people want everything handed to them, and there’s a place for that too, but it involves paying somebody to do the work they won’t do.

But clearly, people who know how to do something have an obligation to help others less fortunate – jobless people who are asking for a little bit of your time to help them get going. It’s good to help people, and I try to do it as often as I can. (Look at my speaking calendar, and you’ll see that I do frequent presentations, and almost all of these are pro bono.)

Let me tell you how to succeed with me, and I think you’ll find this works with almost everyone you meet. If you ask me for something (my time, my advice, my knowledge), offer something in exchange. It can be as simple as “hey, what can I do to help you?”.

I know that some people would say “what could I possibly offer you, you’re the expert on personal branding,” but that just doesn’t float. Everybody has their weak spots, their down moments, their needs – both public and private.

The larger message here is take the time to think about what you can offer in exchange before you make a request.

handshakeLet’s take this out of the current domain. I used this exact principal consistently in my career. Whenever I went into a business venture with another company it was always based on what I could offer in exchange. The basis of any good deal is that both sides benefit – ask any top sales person if you don’t believe me.

The same holds true when you contact the people in your networks. I found out the hard way that people don’t react well to “hey, I’m out of a job, what can you do to help me.” Try something else: “I’d like to get together for coffee – let’s catch up on what we’re both doing.” Try hard, you’ll come up with something even better.

So remember, nobody likes a take, take, take person. What’s in it for me doesn’t fly. What’s in it for us works. And don’t be lazy… If you haven’t done your homework about me – so you can relate to me personally somehow – then you’re going to get less from me because I won’t engage with you. If you don’t know me, and you want me to help you succeed in your job search or consulting engagement, figure out why I should want to do that.

These are important lessons to take with you anywhere in life and in your career. I would never think of going into a job interview unless I’d done enough homework about a company – and if possible the interviewers – as possible. I always go in with a plan for how I could help the company immediately and long-term. The plan may be off-base, but it shows that I cared enough about the human being sitting across from me to figure out what’s important to him/her.

Posted in Personal branding.

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How to add your picture to LinkedIn

The hardest part of adding your picture to LinkedIn is getting a decent photo to start from! Here are some general guidelines:

  • When possible, use a professional picture – remember, over 500,000 recruiters and HR people use LinkedIn, and you want to look good!
  • Leave your dog, cat, or koala bear home when you take the picture.
  • Nobody cares if you’re a skier – the background of the picture shouldn’t be beautiful, it should sign a non-compete with your face.
  • Crop the picture so all we see is your head. We really don’t care how much time you spend on your abs.

OK, we’ve got that out of the way.

You’ll need a digital version of the Vermeer you just created. If you’re not using a digital camera, most photo processing services will make a CD of the pictures they’re printing, so you can use that.

Getting the picture on your computer

Sorry for that teaser, I’m not going to tell you how to do that – it’s too involved for this post.

Getting the picture the right size and cropped properly

resizr-logoThere are some wonderful sites on the Internet that will help you with this. Here’s one, called resizr.com. It’s free, and it’s pretty easy to use. You can actually do a surprising amount of photo manipulation without any training.

Your objective is to have a small picture for uploading. Your camera’s picture may seem small, but the digital file can be several megabytes in size (which also means it will take some time to upload to resizr). When you’re finished, you want a cropped picture that’s maybe 400 by 400 pixels. This is larger than LinkedIn will use, but you can use that same photo on all your social networking sites. All these sites have a limitation on how big the original can be, but this size will work everywhere.

When you go to resizr, there’s a link that says: Just want to test it out? Click here for a demo. Here’s what you’ll see:

resizr-1

The slider bar at the top says Big ——Small (you can’t see the whole thing unless you click on the image). Adjust this slider, and you’ll see the picture size change. Get it somewhere near the 400 by 400 setting, then go to the radio buttons next to Crop and select square, which will yield this image:

resizr-2

Notice the black box on the dog’s face. You can move it around by clicking on it and moving your mouse. You can make it bigger or smaller by pulling the white boxes at any corner.

When you’re done, press the link that says Resize my image. Click when done. The next screens you see are all about how this clever developer supports himself – he’d (she’d?) like you to add your email to a contest site. I’ll leave the decision about that to you.

The last step here is easy. You’ll see this screen:

resizr-3

When you click on the link a new browser window will open – it’s got your picture all ready to go. Just right click on the picture, and use the “save as” option in your browser menu to save the digital photograph.

Believe me, it’s much harder to explain than to do!

The LinkedIn part

LinkedIn and other sites on the Internet can use the picture you just saved, and will usually resize it to whatever size they need. LinkedIn also lets you crop the picture, but there’s not as much flexibility as you’ll have in resizr.com.

  • First step: edit your profile. Next to the photo placeholder, press the edit button. You’ll get this screen:

li-add-pic-step-1

Use the browse button to find the file on your computer. Press Upload Photo, and then decide who will be able to see your picture. I strongly recommend “Everyone” because you really want people who know you but haven’t linked to you to get that jolt: “oh, it’s that person…” (Or not.)

li-add-pic-step-3Next is this screen, which lets you do limited cropping. Since you won’t have to crop the picture, press Save the photo. And that’s it – you’ll have your beautiful new mug shot on your LinkedIn profile.

Next step: repeat this process on all your social media sites. Why? You want your personal brand to be the same everywhere. Remember when Coca Cola tried to change their formula and there was a huge consumer rebellion? People get to know and expect some thing if they see it often enough. One of he key principals of branding is to be consistent!

One more note. If you object to resizr.com, there are other sites that will let you do the same thing – just do a Google search on “crop and resize picture” – you can take your choice. Here’s a simple site that just resizes pictures. I’ve used it and recommended it to many others – and it’s also free: shrinkpictures.com.

faviconShrinkpictures.com will also let you make an avatar out of your picture. Take a look at the address bar of your browser – you’ll see a mini-me there! I made it on this site and saved it on my webserver. Whenever a browser comes to my site, you’ll see my ugly mug staring you in the face.

Maybe I should have used that dog’s face???

Posted in Personal branding.

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Get your picture on your comments!

gravatar-logoWant to know how people get there picture on blog articles? Many sites, including this one, support “avatars,” which are small pictures. You can sign up for yours here: http://en.gravatar.com – and it’s free.

You’re probably asking whether this is a solution looking for a problem, but it’s all part of personal branding. If you want to become a subject matter expert on your chosen topic, getting your mug out there on relevant blogs will help. A face is so much easier to remember than a name! If you keep hammering away it it, people who don’t know you will feel they’re your best friend.

If you want to see what this looks like, look for this image at the bottom of this article (number may be different), and click on it.comments-image

Posted in Personal branding.

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LinkedIn public profile url bug

Note: LinkedIn fixed this bug, so this article is no longer useful or correct

You need to include “www” in your LinkedIn address!

http://linkedin.com/in/wfeigenson goes to the LinkedIn sign-up page if you’re not logged in or a member of LinkedIn.

linkedin-www-bug

http://www.linkedin.com/in/wfeigenson takes you to my profile.

I don’t know why they would do this, since many people don’t use the “www” prefix any more. I know LinkedIn management is aware of this problem. I’ll keep checking back and update this post when they fix this bug.

Don’t miss the opportunity to be found! If your LinkedIn profile address doesn’t have your name, but rather a series of numbers – and if you want to get found on the Internet – you need to make your profile public. Here’s how you do that:

Edit your profile: ChangeLI-Publicprofile

Pick your LinkedIn identifier – in my case wfeigenson – and then set your public profile preferences (how much people who aren’t connected to you can see). If you have a common name, you may have to try several combinations before you find one that’s not taken.

Use this LinkedIn address on your business cards, email signature, and anyplace else you want to promote your personal brand.

Oops department: just realized I haven’t done this on my own blog site. But I’m going to fix that now!

Update

I’ve heard back from LinkedIn support about the questions Allyn raised in her comment. Your numeric address will no longer exist after you make this change, but LI says that the search engine updates normally happen within one week.

Posted in Personal branding.

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Volunteering can help your job search

i-want-youI don’t believe much in touchy-feely motivational stuff, and I really squirm in my chair when a speaker makes you yell stuff out loud. That’s not to say I don’t believe in the concept, though. I just think that as an adult, it’s your responsibility to motivate yourself.

So I nodded my head dutifully when I heard people saying that helping others will help you in a job search. Sure.

Well, over the past few months, I’ve been doing a lot of presentations, workshops, and writing about things you can do to improve your chances of getting found on the Internet. It’s part of your passive job search efforts. I’ve also been active with some local job support groups in various ways.

How does this help me?

  • It makes me feel good. I can’t believe I said that, but it’s true. Sounds trite, but when you’re out there trying to find work in a disastrous market, you simply don’t get much positive feedback. For many people, your sense of self-worth is inexorably tied to the work you’re doing. If you’re not working, you don’t feel so good.
  • Your good deeds really do come back to benefit you. If you put yourself out there long enough, and unselfishly, people will help you. They will help you in many ways, starting with encouragement, and going all the way through finding you gigs or even permanent jobs. (As if anything is permanent anymore.)

So much for the boiler plate. Now let’s get down to brass tacks. I’m going to talk about some things that volunteering has done for me – besides making me feel better, which doesn’t pay the bills.

jobconnectionslogoeu-logoFirst, something about how I volunteer. I belong to Job Connections and Experience Unlimited. It may be a small thing, but I started just by helping to put chairs away after the sessions. This wasn’t so easy, because when I started this, I was using two crutches. I made friends. These new friends gave me encouragement, but also important feedback, and they connected me to other people who like to give. And believe me, there are plenty of us around. Some (most) don’t want anything back, but almost everyone’s spirits are lifted when you get something and also give something.

I was developing some tools for my job search, which I shared with these new friends. They liked what I was doing, and encouraged me to share these things with others. That’s how I came to do my first presentation on job search tools I built that might help you. The response was overwhelming! And that encouraged me to refine my tools, and offer them to others.

To date, I’ve done many presentations (too many to remember – no jokes about my memory, please). I reckon I’ve spoken to about 1,500 people altogether. I’ve gotten a lot of help from some close friends who are also volunteers for job seekers. People who liked my presentations encouraged other groups to invite me to speak.

So how does that put money on the table? (I mix my metaphors, but we’ll burn that bridge while we’re on it.) Like many, I’m being forced to reinvent myself. I can’t reasonably expect to get a job in a startup for many reasons:

  • startups are scarce, funding has mostly dried up
  • there are lots of people ready, willing, and better connected who will get to these startups before I do
  • frankly, my dear, I’m too old – I’d be working with people who could be my grandchildren

So, I’m becoming a subject matter expert on personal branding – how you get found on the Internet. And my volunteering efforts have fueled that burgeoning career. All those people I’ve presented to: they helped me develop what I am turning into sellable products. Like Broadway plays, I’ve developed my performance on the road, and soon I’ll be opening for real.

I found a new calling through volunteer efforts. You can too. You may have no idea what that is right now, but if you work at it long and hard, you too will come up with something that you can uniquely do.

Now, let me take this a step further. First, it ain’t true that if you build it they will come – at least for most of us. That means that you have to promote your “products” – your personal brand and subject matter expertise. Here’s a rough chronology of my efforts:

  1. My presentations led to offers at other venues.
  2. Lots of presentations let me refine my message, content, and delivery.
  3. This led one of my fellow volunteers to set up a news story that was covered by local TV.
  4. My blog started to get noticed, and I started to figure out how to write posts that would get more readership.
  5. Another site owner liked my blog and asked me to write guest posts for their site.
  6. jibberjobberlogoJason Alba, a connection I made initially by posting comments on his posts, republished one of my articles – big increase in readership, which continues.
  7. A developing relationship with Jason – who is inarguably a thought leader (not just a SME) – led to a presentation he did for one of the groups I belong to, which further polished my image as a personal branding SME.
  8. This new found following gave me the credibility to help organize a group of job support organizations in the Bay Area – and who knows where that will go?
  9. I can now reasonably claim that “I can help you get found on the Internet.”
  10. I will have some credentials to display, and maybe even some testimonials, when I put together my for-sale products.
  11. My rates increase from zero to something that will provide sustainable income.

This is my path to a new career – I hope. But even if it isn’t, it sure was worthwhile helping so many people. One person wrote me a wonderful thank you note about how some of my techniques helped him land a job. And just yesterday, I received a thank you that said “I now have a blog site thru wordpress, google email ID, have google reader setup, using workit – all because of your class.” That no-charge class was something I offered at Job Connections three days ago.

One of my ambitions is to prove to you that YOU can do what I did. I won’t say it was a trivial exercise. Lots of hard work and long hours. Maybe even a little obsession (is that an oxymoron?). But everything I did is achievable without technical knowledge. It wasn’t simple putting this all together, but for people who attend my sessions, it’s all there, neatly wrapped up. And it all started with simple volunteering.

Posted in Personal branding.

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Reinventing yourself and your personal brand

(This is a guest post I wrote for brand-yourself.com, which is a neat startup founded by some college students at Syracuse – see my earlier post for more about them. Their constituency is college students, but the content of this post applies to everyone, and every age.)

Reinventing yourself is a popular phrase for older people, but it’s just as relevant for young people. What and who you are is pretty constant through most of your career. The big change points occur when you get out of school and when you get too old to do what you’ve done for your entire career.

youngwf-to-oldwf

Implicit in reinvention is your personal brand, because you’re changing one personal brand for another. That’s why sites like brand-yourself.com are so important. Just as you evolved from a kid to a college student, you now have to evolve your identity to something appropriate for a working adult.

This won’t make a difference to your friends – they already know you, but since it is your “face” to the rest of the world, you need to give this transition careful thought. And as you undertake this transition, you should always be thinking about what the other person is seeing, and how they are reacting. All good marketing is based on that, and personal branding is really nothing more than marketing yourself.

Creating a Personal Branding Statement

There are a slew of techniques you can use to raise your public awareness. I’ve written about this on my blog a few times, with an overview here. But before you start registering at personal branding (or reputation management) sites, you need to think about who you are and how you want to be known.

Most people define themselves by their job title, but that’s not such a good idea. Saying you’re a programmer or a product manager immediately makes you a commodity. Figuring out exactly what to say in your personal branding statement is probably the hardest thing you’ll do in your personal branding efforts, but it is also the most important. (And don’t worry, you can change this as you refine your approach. I’m still trying to figure out what I’m going to be when I grow up.)

This tag line is called your “Professional ‘headline’” on LinkedIn. Think of it as terse form of your elevator pitch. linkedinprofheadlineHere’s mine (for right how): “I help people get found on the Internet.” When I’m networking, I can walk up to somebody and say quickly, completely and accurately: “Hi, I’m Walter Feigenson, and I help people get found on the Internet.” It’s another version of “Barry-the-bucket” from my last post.

While you’re thinking about this personal branding statement, you need to keep in mind:

  • It has to be short! You have literally seconds to make an impression on anybody you’re meeting in person or electronically.
  • Make it short enough to fit on your business card.
  • Make sure it’s accurate, and completely understandable immediately. Try it on your friends – make sure it works. If anybody has to ask you what you mean, you need to keep working on your branding statement.

This is the same thing we do for positioning a product in the marketplace, so I’ll give you the same advice I give marketeers… Your tag line, personal branding statement, professional headline can’t be what you want to be, it has to be what you are. If you claim to be a rocket scientist, and you convince somebody you are, it’ll show up pretty quickly if you’re really a wannabe rocket scientist. When you’ve got a tag line candidate, and it doesn’t match who/what you are, you have two choices: 1) change your tag line, or 2) become what you claim you are.

So get working on this tag line/personal branding statement. Try it out for a while. See if it resonates with other people. Make sure you’re comfortable with it.

In my next post, I’ll start talking about some of the things you need to do once you’ve established your “personal brand” in your own mind.

Posted in Personal branding.

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